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SHIPPING & RETURNS

 ALL SALE ITEMS ARE FINAL SALE.

RETURN POLICY

Items purchased online only from Green Envy are eligible for a full refund if returned by mail, or to our store within 14 days of receiving. You will have up to 30 days after items have been purchased to return for store credit, or make an exchange. Please place the Sales Order Receipt in with the item(s) you are returning when you ship them back.

Items purchased in store are eligible for store credit only within 14 days of purchase. 

 

Please send returns to:
Green Envy Returns
1800 Mountain Road
Stowe, VT 05672
 

Email shopgreenenvyorders@gmail.com for any return inquiries.

 

Shipping charges are nonrefundable, and return shipping labels are not provided. Your return will be processed as soon as we receive your item(s) ,and must be within the return policy timeline. We are not liable for missing packages.

 

RETURN & EXCHANGE CONDITIONS

Items must be returned unworn, unwashed, undamaged, unused, and with all original tags attached. Please see the tips below for keeping your items in returnable condition:

Shoes: Shoes scuff very easily on any hard surface. Always try on shoes on carpet. Shoe boxes are an important part of the product presentation and must be returned undamaged, along with the shoes.
Lingerie: Please try on over underwear for sanitary reasons. Do not remove protective slip.
Tops and Dresses: Please be careful of makeup or deodorant rubbing off on the garment.

Sale Items: Final Sale, and are not eligible for a refund.